Please allow extra time (5-7 working days) for engravings as they have to be hand painted and re-fired again. Please email websales@belleek.ie for any further queries.

Personalised Gifts T&Cs

• All products can only be personalised using the limited amount of characters suited to each piece
• All China items are personalised by hand and therefore cannot be selected by font
• All items will be personalised using the spelling and comprehension used during the order process
• Personalised items can only be returned if there is a fault within the piece or it is not the item that was ordered
• Colours, Size and Font will differ from the image and will be suited to each piece for the best possible outcome
• If a colour is not chosen at the time of purchase, we will use the most popular colour per piece.
• Customers buying personalised items outside of Ireland and UK will need to allow extra time for their piece to be personalised and shipped directly from Ireland
• When a personalised item is purchased, the shipment times may vary to allow items to be inscribed
• All crystal items that are inscribed are done from Galway Irish Crystal and will ship direct from Co Galway Ireland.
• Any special requirements must be noted at the time of the order, otherwise the personalisation will be done at default status
• Images, Logos and Family Crests can also be added to certain pieces. If required please email websales@belleek.ie